What is the difference between used, refurbished, and brand new phones?

Used phones are pre-owned devices sold as-is, usually with minimal testing or repairs. Refurbished phones are professionally tested, repaired if needed, cleaned, and restored to full working condition, often with a warranty. Brand new phones are factory-sealed, never used, and include a full manufacturer warranty.

Are your refurbished phones tested before sale?

Yes. All refurbished phones go through a thorough 70+ point inspection covering battery health, screen responsiveness, cameras, charging ports, and more.

Do your phones come with a warranty?

Brand new phones include a standard manufacturer warranty. Refurbished phones typically include an 18-month warranty. Used phones may include a limited warranty depending on the listing.

What condition are the used phones in?

We clearly list the condition of each used phone, such as Fair, Good, or Excellent. All used phones are tested for functionality but may show cosmetic wear.

Are your phones unlocked?

Yes. Unless otherwise stated, all phones are fully unlocked and compatible with UK networks including Vodafone, O2, EE, and Three.

What accessories come with the phone?

Refurbished and used phones include a charging cable, SIM tool, and Protection bundle. A charger plug is included only when listed on the product. Brand new phones include the original box and standard accessories. Packaging on refurbished and used phones may not be original.

Can I return the phone if I change my mind?

Yes. We offer a 30-day return policy on most phones. The phone must be returned in the same condition as received. See our return policy for full details.

How long does delivery take?

We offer fast and secure UK delivery, usually within 1 to 2 working days. Tracking information is provided once your order ships.

Do you offer "Buy Now, Pay Later" or installment options?

Yes. Buy Now, Pay Later options are available through trusted payment providers at checkout. Terms and availability vary by device.

Is it safe to buy refurbished phones online?

Yes. At Zextons Tech Store, every refurbished phone is professionally restored, tested, and backed by a warranty for reliable performance at a lower cost.

81% OFF

Samsung Galaxy Note 20 5G - Unlocked - Good-Mystic-Gray (#8c8c8c)-256GB

Samsung Galaxy Note 20 5G - Unlocked Good Mystic Gray 256gb

Name: Samsung Galaxy Note 20 5G - Unlocked Good Mystic Gray 256gb
Brand: Samsung
SKU: SGN20-5G-256GB-MGY-G
Price: 159.99 GBP
Availability: OutOfStock

4.7/5 (10 reviews)

Free Next Day Delivery

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Product Summary :

The Samsung Galaxy Note 20 is a productivity-focused smartphone featuring a 6.7-inch Super AMOLED+ display, 256GB storage, the iconic S Pen, and a pro-grade triple camera system with up to 30x zoom. Powered by the Exynos 990 processor (UK model) and equipped with a 4,300mAh battery, it offers powerful performance for work, creativity, and entertainment — all wrapped in a sleek Mystic Gray design.

Product Description :

Your All-in-One Smartphone for Work and Play
The Samsung Galaxy Note 20 combines flagship performance, a large immersive display, and the signature S Pen experience into one elegant, productivity-ready device. Whether you’re handling daily tasks, sketching ideas, taking notes, or capturing life’s moments in 8K, the Note 20 is built to deliver.

This unit is finished in Mystic Gray, features 256GB of internal storage, and is in very good condition — meaning it may have light signs of use but has been professionally tested and is fully functional. It’s also unlocked, so it’s ready to be used with any SIM card worldwide.

Productivity That Fits in Your Pocket
Designed for professionals and multitaskers, the Note 20 is more than just a smartphone — it’s your mobile notepad, editing station, and communication hub. The S Pen makes note-taking, drawing, and document markup incredibly smooth, with low latency and precise responsiveness.

With Air Actions, the S Pen can also act as a remote for your device, letting you snap photos, control slides, and navigate content with simple gestures.

Big, Bold, and Beautiful Display
The 6.7-inch Full HD+ Super AMOLED+ display gives you rich colors, deep contrast, and a spacious canvas for reading, watching, or creating. Whether you’re streaming in high definition or reviewing a spreadsheet, everything looks crisp and bright.

Capture More, Zoom Further
Equipped with a triple rear camera system, the Galaxy Note 20 ensures every shot is sharp and share-worthy:

12MP Ultra-Wide Lens – Perfect for sweeping landscapes
12MP Wide-Angle Main Camera – Ideal for everyday moments
64MP Telephoto Lens – With 3x Hybrid Optical Zoom and 30x Super Resolution Zoom

With 8K video recording, Pro Video Mode, and Super Steady stabilization, you’ll capture every detail whether you’re creating content or filming personal memories.

Reliable Speed and Storage
Inside, the Exynos 990 processor (UK/EU models) handles everything from video editing to gaming with ease. Combined with 8GB RAM, the Note 20 offers smooth performance across multiple tasks and applications.

With 256GB of built-in storage, you’ll have plenty of room for your photos, videos, apps, and files.

All-Day Battery Life + Fast Charging
The 4,300mAh battery is built for long days, giving you the freedom to browse, stream, and create without constantly checking your battery level. And when it’s time to recharge, the 25W fast charging gets you back up quickly. You’ll also benefit from wireless charging and PowerShare, allowing you to wirelessly top up compatible devices.

Why Choose the Galaxy Note 20?
Integrated S Pen for advanced productivity
High-resolution camera system with powerful zoom
256GB storage and 8GB RAM for smooth, responsive performance
Unlocked – Use with any SIM, any network
Excellent value in very good condition

The Samsung Galaxy Note 20 (256GB, Mystic Gray) is ideal for users who want performance, productivity, and style — all in one powerful device. It’s ready for work, creativity, entertainment, and everything in between.

Saving the Planet

Buying a refurbished Samsung Galaxy Note 20 5G - Unlocked is a smart way to reduce your environmental footprint

Every year, millions of electronic devices are discarded, creating unnecessary waste. At Zextons Tech Store, choosing a refurbished Samsung Galaxy Note 20 5G - Unlocked means you're making a smarter and greener choice. Each device we carefully restore and resell helps extend the life of valuable materials, reduces electronic waste, and supports a more sustainable future. With our quality assurance and extended warranties, buying refurbished isn't just eco-friendly—it's also reliable and affordable.